Source Ingredients Sustainably

Discover our approach

  • Cocoa
  • Hazelnuts
  • Palm oil
  • Sugar
  • Milk & Eggs

Our Cocoa Ferrero made a commitment in 2011 to responsibly source 100% certified cocoa beans by 2020 to help improve their living conditions and foster sustainable practices. Certified farms have to follow strict criteria to help ensure environmental, social and economic sustainability. Certification and traceability are the starting point of Ferrero's sustainability approach, but we also go beyond certification to increase our impact on the ground.

Where does it mainly come from?

Supporting Farmers The vast majority of the world’s cocoa is produced by smallholder farmers, most of whom live in Côte d'Ivoire and Ghana where we mainly source our cocoa. These two countries together account for more than 60% of the world’s cocoa production. Those farmers encounter the complexities of economic, social and environmental issues, such as lack of access to resources, limited knowledge of good agricultural practices, and climate change.

Through the implementation of the Ferrero Farming Values Cocoa Programme, we are committed to supporting them in adopting sustainable agricultural practices aimed at increasing cocoa productivity and income diversification. This in turn will contribute to improve their livelihoods and that of their communities. We are also moving to a more personalised support for farmers through individual Farm Development Plans to increase positive change.
Protecting children's rights

Ferrero is committed to promote the human rights of children. For the children in our cocoa supply-chain this means taking action to tackle child labour and improve access to education and basic needs such as water, sanitation and good nutrition. We are sensitizing farmers on the rights of children and we are implementing systems designed to identify and remediate cases of child labour, also called CLMRS (Child Labour Monitoring and Remediation System). Remediation can vary from individualized support to children and parents to broader child-centered community development programs that aim to implement mechanisms to protect children, strengthen the educational infrastructure and promote women empowerment.

We also actively support initiatives that have a broader scope than our direct supply-chain. For example, since 2008 we are members of the International Cocoa Initiative, a multi-stakeholder platform that aims to ensure a better future for children and to advance the elimination of child labour.

Safeguard the natural capital Deforestation threatens to undermine the resilience of the cocoa sector and the livelihoods of the millions of smallholders who depend on it. Cocoa is farmed in some High Conservation Value (HCV) areas in West Africa, where farmers have been growing cocoa for many years. We are working on the challenges to end deforestation in the cocoa sector and to implement key principles and strategies that underpin socially and environmentally sustainable cocoa production.

In November 2017, we and other chocolate and cocoa companies signed the Cocoa & Forest Initiative’s (CFI) framework to end deforestation and restore forest areas in cocoa producing countries Côte d’Ivoire and Ghana. Having our cocoa supply chain geo-referenced through farmer mapping is a key condition to secure our commitment.

Going forward Ferrero made a strong commitment in 2011 to responsibly source 100% certified cocoa beans by 2020 and over the years also started implementing various measures beyond certification. In addition to that we are founding members of two important collective engagements:

  • - CocoaAction (2015) that supports cocoa farmers to increase their productivity
  • - Cocoa & Forests Initiative (2017) that aims to end deforestation and promote sustainable cocoa production.


Both initiatives are coordinated by the World Cocoa Foundation of which we are members since 2005.

Moving forward, we will continue working to strengthen our cocoa sustainability program with a positive and lasting impact on the cocoa value-chain. We will do this along three pillars that are closely connected and reinforce each other:

  • 1.

    Improve the livelihoods
    of farmers
    and communities

  • 2.

    Protect
    children’s
    rights

  • 3.

    Safeguard
    the natural
    capital

Our Hazelnuts Ferrero’s activities to achieve sustainability along its hazelnut value chain include the traceability of this ingredient.

Traceability in Ferrero’s hazelnut value chain refers to the ability to identify the origins of hazelnuts, right back to individual farm or “farm cluster” level. According to Ferrero’s sustainable hazelnut sourcing roadmap, the plan is to be 100% traceable by 2020. Our hazelnuts come mainly from Turkey, Italy and Chile. At the end of FY 18/19, we had achieved 52% traceability of our total sourced Hazelnuts. Our efforts have focused on the two major countries for hazelnut supply, achieving 45% traceability in Turkey and 48% in Italy. Ferrero is working to improve traceability along its value chain demanding greater transparency from all stakeholders to improve quality and sustainability.

Ensuring quality and freshness Our hazelnuts come from hazelnut orchards, which are mainly found in Mediterranean type climates. We source from different parts of the world, the three main origins are Turkey, Italy and Chile. Turkey’s Black Sea region is the world’s largest producer of hazelnuts and as a consequence where we source the main part of our hazelnuts. Ferrero’s expertise and tradition with this fruit goes back to its roots in Italy, as supply can also be found in Piedmont - where Ferrero was founded - as well as in Lazio and Campania. The harvest takes place between the beginning of August and the end of September.

To ensure the availability of quality and fresh hazelnuts, cultivation is also taking place in countries from the Southern Hemisphere, representing an additional harvest from February to March. As part of this approach, Ferrero has established hazelnut farms (Agrifarms) in Chile, Argentina, South Africa and Australia, in addition to Georgia and Serbia. Through these Agrifarms, Ferrero is developing a sustainable business model with local farmers, sharing and promoting good agricultural practices (nurseries, training, agronomic assistance, etc.)

Where does it mainly come from?

Sustainability in hazelnut sourcing Ferrero’s vision towards sustainability aims to improve the conditions of the hazelnut communities where it operates.

TURKEY
The Ferrero Farming Values (FFV) program for hazelnuts has been operating in Turkey since 2012. Within this program Ferrero developed a hazelnut Production Standard in collaboration with SCS (Scientific Certification Systems) Global Services, a leading global certification and sustainability services provider. The standard encompasses four major areas: Good Social Practices (GSP), Good Agricultural Practices (GAP), Post Harvest Quality and Traceability. Through the Ferrero Farming Values (FFV) program, Ferrero works with farmers, mostly smallholders, to empower them with knowledge of good agricultural and social practices. Every year SCS Global Services, together with local auditing firms, carries out specific audits of farmers chosen at random.

Ferrero has also collaborated with GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH) to develop a Monitoring & Evaluation System in order to assess and report the progress and impact of social activities and interventions on the ground. This system reflects the collected data from different stakeholders including farmers, workers, labour brokers and community opinion leaders.

ITALY
One of the countries where the hazelnuts that meet our high-quality standards are cultivated is Italy, and historically this has been in the regions of Piedmont, Lazio and Campania, therefore taking care of the sustainable value chain development and preservation in these areas is key. As part of its responsible sourcing plan, Ferrero has collaborated with the global assurance provider DNV GL since 2015. This partnership is helping Ferrero to develop concrete actions on the ground with both farmers and associations, including training and field assistance.

CHILE
Ferrero’s first agrifarm, Agrichile, was established in 1991 in Chile, which has a favourable climate for hazelnut cultivation. The result of more than 25 years of Agrichile activity, combining the expertise of our agronomists and the high skills of Chilean farmers, has been the creation of a full value chain. Ferrero’s own production processes in Chile have been certified in 2019 under the Sustainably Grown standard by SCS Global Services, an accredited certification program. It provides assurance that hazelnuts meet several environmental standards, that farm workers and farm communities are protected and engaged, and that the farm is economically resilient.

Joining forces with key stakeholders
At Ferrero, we take ethical practices, including better employment practices within the hazelnut value chain, very seriously. Ferrero actively participates in an extended Public-Private Partnership with CAOBISCO (European Association of Chocolate, Biscuits & Confectionery Industries) and the ILO (International Labour Organization) in Turkey, through a project that aims to contribute to the elimination of the worst forms of child labour in seasonal agriculture in hazelnut harvesting. Ferrero is also partnering with Earthworm Foundation, a non-profit organisation focused on positively improving value chains, on its responsible sourcing program for hazelnuts

Our Palm Oil 100% RSPO certified sustainable palm oil and committed to no deforestation.
We are aware that the palm oil supply-chain faces environmental challenges, particularly concerning its impact on deforestation. That's why Ferrero is committed to leading the way in driving the sustainable transformation of the palm oil sector and has been one of the first global companies to obtain a 100% RSPO-certified segregated palm oil supply-chain.

100% traceable palm oil Our palm oil is 100% sustainable, traceable back to the mills. It mainly originates from Malaysia (averaging around 80% of our volumes) followed by Indonesia and Papua New Guinea.

Where does it mainly come from?

The RSPO has developed a set of environmental and social criteria which companies must comply with in order to produce sustainable palm oil (Certified Sustainable Palm Oil - CSPO). These criteria aim to enforce sustainable practices in the cultivation of palm oil.

The palm oil in Ferrero products comes from a certified ‘segregated’ supply-chain. It is sourced from different certified plantations and is kept separated from ordinary palm oil throughout the entire supply-chain. Through this system, 100% of our palm oil can be traced back to the mills, guaranteeing that it does not come from plantations subject to deforestation.

The 7 principles of RSPO To be certified by RSPO, palm oil growers need to comply with the following seven principles (RSPO Principles & Criteria 2018 update):

  1. 1

    Behave ethically and transparently

  2. 2

    Operate legally and respect rights

  3. 3

    Optimise productivity, efficiency, positive impacts and resilience

  4. 4

    Respect community and human rights and deliver benefits

  5. 5

    Support smallholder inclusion

  6. 6

    Respect workers' rights and conditions

  7. 7

    Protect, conserve and enhance ecosystems and the environment

Did you know? As part of Principle 7, the criterion 7.12 requires that new plantings do not cause deforestation or replace any area required to maintain or enhance HCV - High Conservation Value. HCV are biological, ecological, social or cultural values of outstanding significance or critical importance within a landscape.

To discover more, visit here.

Going beyond certification To strengthen our commitments beyond RSPO certification, in 2013 Ferrero developed the Ferrero® Palm Oil Charter working together with suppliers to pursue a path that will avoid deforestation, species extinction, high emission of greenhouse gases and violation of human rights. Moreover, to further increase transparency on our supply-chain we regularly voluntarily disclose the latest traceability data on our supply mills.

Our efforts are acknowledged by WWF Our efforts are recognised by trusted NGOs such as WWF. In its 2020 Palm Oil Buyers' Scorecard, which evaluates global companies for their support of sustainable palm oil, WWF lists Ferrero as number 1 out of 173. With a score of 21.5 out of 22, WWF ranks Ferrero as leading the industry of major global retailers, consumer goods manufacturers and food service companies. Ferrero is especially recognised for its efforts that address the issue of deforestation in tropical areas and for the transparency of its supply-chain. This result is a very important recognition for our efforts in sustainable palm oil and a great encouragement to continue our journey.

Our Sugar We aim to buy all our refined cane sugar from certified sustainable sources by 2020.
In order to pursue this goal effectively and in the shortest possible time, Ferrero became a member of "Bonsucro Limited", a global network organisation that promotes sustainable cultivation of sugar cane through a certification scheme.

Globally and on average we purchase 80% beet sugar and 20% refined cane sugar. In Europe, we primarily source beets from European producers, whilst our sugar cane comes mainly from Brazil, India, Mexico and Australia.

Partnering for a sustainable sugarcane supply-chain We are members of Bonsucro since 2010, a global organisation promoting the sustainable sugarcane production, processing and trade around the world.

Bonsucro supports a community of over 250 members in over 56 countries, including, sugar farmers, millers, traders, buyers and support organisations.

Bonsucro works to build a sugarcane sector with thriving, sustainable producer communities and resilient supply-chains. Bonsucro's mission is to ensure that responsible sugarcane production creates lasting value for the people, communities, businesses, economies and eco-systems involved. In 2014, Ferrero Group was the first to receive the “Leadership Award” from Bonsucro for its active participation in the development of a sustainable sugar cane industry.
To learn more, visit here.

The “Sustainable Development Programme” In addition to Bonsucro, Ferrero launched the “Sustainable Development Programme”, a five-year programme from 2016-2020 implemented with Ctm Altromercato in Mauritius. The general objective of this programme is to improve and enhance the economic, environmental and social sustainability of small sugarcane producers in Mauritius, going beyond the existing commercial partnership with the Mauritius Sugar Syndicate.

Our Milk and Eggs Animal welfare is an important principle of our ethical sourcing initiatives. One of our main objectives is to ensure the progressive improvement of animal welfare standards within the supply chains of animal origin products. In June 2017, we established a multidisciplinary team involving Ferrero experts and Food Animal Initiative (FAI) Farms, a consultancy and research organisation dedicated to driving progress towards food sustainability.
Our objective is to build a comprehensive programme dedicated to animal welfare, improving the quality and safety of our products and the sustainability of our supply chains.

Milk The key issues in developing a sustainable milk supply chain include ensuring high standards of animal welfare, reducing carbon emissions and managing the impacts of dairy farming on water and biodiversity. Through the Ferrero Farming Values Program for milk, we have developed and nurtured long-term relationships with carefully selected local milk producers who adhere to our strict standards. This enables us to assure and improve the freshness and quality of our milk. We strictly adhere to national production regulations covering milk quality parameters (e.g., the absence of antibiotics) on raw milk and other dairy products, whilst ensuring our high quality standards.

How much of our milk is traceable?
Because we source our milk directly from dairy partners selected according to strict standards, we can provide 100% traceability of our milk back to dairy farms globally. We work with our suppliers to drive continual improvement and encourage them to adopt best practices in milk production. To build on these achievements and to further develop our Ferrero Farming Values Program for milk, we initiated in 2019 our “Vision Dairy” program. In this pilot phase, we worked with a group of milk suppliers on the ground to assess current sustainability performance and needs. Building on the data from this pilot phase, we are further shaping our sustainability roadmap.

Eggs Fair treatment of chickens is the main issue to be addressed in the global egg supply chain. Our egg supply chain is fully integrated, meaning suppliers have control over the full lifecycle of their animals and the feed composition. We are committed to sourcing eggs from cage-free systems for our global supply chain.

How many of our eggs come from barn hens?

OUR 2025 COMMITMENT:

100% of eggs from barn hens.

We reached our objective of using 100% cage-free eggs in the EU in 2014. Our European egg supply chains accounts for 95% of all the eggs we use globally. Our current commitment is to source only cage-free eggs and egg ingredients globally by 2025. In 2013, we developed two new manufacturing plants outside Europe, in Turkey and Mexico. The eggs used in these plants make up approximately 5% of our global consumption and we are working with our suppliers to supply them with cage free eggs, which are not currently readily available within the market, by 2025.